Saturday, October 10, 2009

I Love Southwest Airlines But What Has That Got to Do With Renting Apartments

(My Original Blog Post: http://ping.fm/lAETt)
As Apartment Operators, what can we learn from Southwest Airlines? Southwest Airlines operates as the stated low cost provider of airline services. At a time, when more wealth has been lost than any since the Great Depression. Southwest may offer lessons to teach the Multifamily industry how to offer a higher level of service at a lower cost. Can we manage our property offices more effectively? Can we provide more effective apartment maintenance?

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